Insurance Service Coordinator - TAFE Student preferred null

About the role

Strata Choice has an enviable reputation in the strata industry for providing exceptional professional strata management services. Due to continued growth, we have an opportunity for an addition to our Risk Services Team on a max term contract for 12 months. This team is responsible for ensuring that a wide range of legislated compliance processes are completed as part of the strata management services our company offers.

Although this is a back-office role, you will interface daily with many different team members and you will be a vital support to our busy Strata Management teams. If you enjoy process, problem-solving and you get satisfaction from a high detail, the administrative function then this position will suit you. This could be your first step to gain experience in the booming strata/property industry in Sydney.

You will be working in an award-winning strata business, that has been established for more than 35 years. Our company culture is people-focused, with service delivery and effective, innovative systems as mainstays of our core values. We operate some key prestigious sites and are recognized as a top-tier service provider to our clients.

The core elements of the role include:

• Undertaking complex administrative processes in relation to one or more areas of strata building compliance
• Liaising effectively with external suppliers to organise various inspections, work and reports to be undertaken
• Monitoring and progressing all documentation workflows, maintaining the database and ensuring accuracy
• Providing exceptional customer service by communicating professionally and following up on all processes in a timely way
• Providing regular updates and progress reports to stakeholders as needed

Does this sound like the job you are looking for? Before you apply, it's also worth knowing what we are looking for:

To be successful you will have:

• Experience in administration within a customer service focused environment
• Exceptional time management and organisational skills
• Ability to naturally engage, communicate and work within a team
• A track record in accurately completing processes and keeping to deadlines
• Process-driven, logical thought processes and a keen eye for detail

About Us

There are a select few industry players that have a reputation for consistently delivering exceptional customer service and innovation and Strata Choice is one of them.

In 2016, Strata Choice won the Strata Community Association (NSW) Strata Management Business of the Year Award. This success was again achieved in 2017 & 2018. In 2019 Strata Choice was delighted to be recognised for its continued innovation by winning the 'Excellence in Innovation' Award' from the Strata Community (NSW) and in 2020 we were once again finalists for this award. Strata Choice is a successful and growing business.

You will be joining a fun, friendly and collaborative team in a dynamic, service-driven and fast-paced environment. We are an entrepreneurial success story providing professional strata and building management services in Sydney, with more than 35 years of operation and continuing growth, due to a philosophy of service excellence that is underpinned by the work of dedicated professionals. If you wish to be part of a team that's committed to exceptional service to our clients and having a great time along the way, then Strata Choice may be just what you are looking for.