PHM Health began its journey back in 2016 in a town called Narrandera, NSW. Back then the focus of the organisation was small and ad-hoc community support for seniors and the disabled. Upon expanding into the Sydney Metro a year later (2017), the organisation was presented with an opportunity to again provide care to people who were aged and disabled, which was now done via the NDIS. Thus, PHM Health began as an NDIS unregistered provider. Over the course of that year (2018), the organisation experienced rapid growth and decided to head down the road of becoming a registered NDIS provider.
Following this growth and demand for PHM Health, 2019 saw the organisation take a number of key senior and administration staff and relocate them to a new office at Belfield. Although the office was small, it gave the organisation a new focus which again resulted in even more growth.
Similar for many other businesses, 2020 was rather challenging. Before March 2020, PHM Health was due for more rapid growth, however, things quickly entered hibernation. Given the nature of the organisation being an essential service, it wasn’t long before things returned back to normal and progressed. July 2020 was a major milestone as the organisation hired more support workers and related administration staff. Things became even more exciting when PHM Health expanded to the Newcastle and Hunter region in August 2020 – things became a bit ‘tight’ in the Belfield office, so PHM Health moved to a larger premise located in the Haberfield, NSW area.
The story progresses to where they currently are today. At the beginning of 2021, PHM Health expanded to Orange – a Central West region of NSW where they’ve obtained new NDIS groupings via its new Not For Profit entity – PHM Health Australia. Within less than 6 months of moving to Haberfield, PHM Health decided to upscale again and move to a larger, more permanent home (13-room office – 370sqm) located at Belmore.
So what does the future look like for PHM Health?