Updating Results

My Plan Manager

  • 100 - 500 employees

My Plan Manager Graduate Programs & Internships

  • Personal Care Services

My Plan Manager plays a role not only as of the leading Plan Management Provider but as an advocate for ensuring Australians living with disabilities are educated and empowered, to exercise choice and control in achieving their disability-related goals.

In a world full of average, we stand out as we believe experience is everything and we are driven to make our clients' lives better by providing exceptional customer experiences.

At My Plan Manager, we empower and educate clients through informed conversations, with each day bringing a new opportunity to:

  • Develop and enhance client experience and knowledge
  • Manage enquiries to ensure that an empathetic and positive experience for clients joining the MPM Community
  • Support Clients in maximising the utilisation of their NDIS funding.
  • Create awareness about My Plan Managers services on offer
  • Support a team of like-minded professionals

Recruitment Process

Please provide a copy of your CV and Cover Letter in one document by scanning the relevant QR code below or you can view all My Plan Manager advertised positions on Careers Connect by typing in My Plan Manager in the Browse Employers section of https://careersconnect.prosple.com/

Interviews of approximately 45 minutes in length will be conducted online with an interview panel consisting of the relevant Department Manager and or a Team Leader / People & Culture team member.

Your values align to MPM.
You believe in enabling people and want to deliver high levels of customer satisfaction. You are comfortable using technology and building relationships with a diverse range of people.

As well as excellent interpersonal skills, you are a great problem solver and confident in assisting clients with their queries.

To be successful in this role you will need to have:

  • Previous experience in a role where high levels of customer service have been provided
  • Previous administrative experience with high attention to detail.
  • Strong interpersonal skills with the ability to build relationships and connect with clients to really understand individual needs
  • Proven ability to work collaboratively as part of a team
  • Flexibility with rostering and availability
  • Agile and flexible approach to meet changing demands
  • Intermediate level knowledge of Microsoft Office suite – Word, Excel & Outlook
  • To work virtually you must have:
  • Wired broadband connection with fast and reliable internet speed (min. 10MB DL, 5MB UP) - Check your speed: https://www.speedtest.net/
  • A private/secure and safe workspace is available


 

Remuneration & Career Growth

What We Offer

We will provide you with all the tools, resources and support that you need to succeed. Following your initial training, you will be partnered with an experience team member to support your learning.

We are offering:

  • Full or Part-Time positions
  • Competitive hourly rates for the right candidate/s
  • Flexible rostering between 6 am to 7 pm
  • Ongoing training and upskilling programs
  • Support, guidance and team structure to help you reach your potential
  • A dynamic, busy and supportive workplace
     

Jobs & Opportunities

Locations With Jobs & Opportunities
  • Work from home
Hiring candidates with qualifications in
B
Business & Management
C
Creative Arts
E
Engineering & Mathematics
H
Humanities, Arts & Social Sciences
I
IT & Computer Science
L
Law, Legal Studies & Justice
M
Medical & Health Sciences
P
Property & Built Environment
S
Sciences
T
Teaching & Education