At Health Staff Australia, we're all about people – which includes our valued recruits. Our tagline, "Where people come first," isn't just a motto, it's our commitment to providing the best for you. Since our inception in 2014, we've been a reliable partner for aged care, at-home care, disability, and healthcare providers across the country. With a strong presence in Sydney, Wollongong, and Brisbane, our roots are firmly planted as a locally owned and operated company.
What sets us apart is our dedication. We understand that your needs don't adhere to a 9-to-5 schedule, which is why our international call centre is here for you 24/7. Whether you're seeking casual shifts, a permanent position, or even remote placements, we've got you covered with staffing solutions tailored just for you.
Our commitment to excellence is reflected in our accreditations and memberships in esteemed organizations like ANRA, RCSA, and AIG and we are the recipient of the 2019 RCSA Outstanding Contribution Award. We're not just part of the industry; we are actively shaping it.
But it's not just about accolades – it's about community. Health Staff Australia takes pride in its deep-rooted connections with the local community and its distinguished standing within the care sector. We don't just see you as recruits; you're our partners, our community, and our priority. Because when we say "Where people come first," we mean it in every sense. Join us in shaping the future of healthcare staffing while being part of a company that truly values you.
Our highly experienced and wonderful recruitment team strive to make the experience as transparent and positive as possible! Here is an overview of what to expect:
Application: You'll start by submitting your application through our website or online portal, where you can upload your resume and contact details.
Screening: Our lovely recruitment team will review your application to ensure it meets the basic requirements (this differs with each role).
Interview: If your application aligns with the position, we'll reach out to schedule an online interview. This could be a phone call or video chat, where we'll discuss your background, skills, and interest in the role and ask a few questions. These interviews give you a chance to meet us, learn more about the company, about the role and showcase your skills and knowledge. Allowing you to ask any questions you would like answered.
Onboarding: After a successful interview, you will be sent log in details to an online portal where you can either upload your compliance or you can send it through to the recruiter that interviewed you and they can put it on your file.
Compliance: This can be as long or as short of a process as you want it be. All roles differ but the basic compliance we ask for is: 2 x forms of I.D, completed online modules, Vaccination paperwork (not necessary for DSWs), Car Registration documents (not necessary for nurses), any visa information (if applicable), Police check (we pay for this), NDIS Workers Screening check, qualification in your field (not necessary for DSWs but a nice to have) CPR and first aid for DSWs, 2 x relevant employment references, complete a competency questionnaire and your banking information.
Active Member: Once we have all your compliances, will can make you an active member on our system, this means you will receive a contract to sign and get the log in details to our online app – this will allow you to see what shifts are available in your area and you get to pick and choose when and where you work.
The Customer Service team will call you within 24 hours of being active to have a chat about available shifts we can put you on straight away.
Our goal is to make this process as informative and smooth as possible for you. Feel free to ask any questions along the way, and we're here to support you throughout the journey. We look forward to getting to know you better and potentially welcoming you to our team!
We support all our staff within their careers. Disability Support workers can come to us with a completed qualification or no qualification at all, we are happy to support them by providing online training modules and material that they can complete during the onboarding process. We also provide all nurses with training modules relevant to their field, this can be added to their professional development.