2021 Dental Assistant / Receptionist - TAFE Students Preferred null

About the business:

Dental House Gladesville is a vibrant, growing practice, conveniently located on Victoria Road with access to public transport and parking. We genuinely care for our patients, and our focus is on exceeding expectations and developing long-lasting relationships based on trust, respect and empathy. We are looking for a Reception/DA superstar who shares these values to join our friendly and energetic team.

Our practice and team are committed to excellence in patient care and customer service, with our aim to transform our patients' lives by creating confident smiles.

About the role:

We have both reception and chairside roles available. Ideally, you will have experience in both, however, please still apply if you are a superstar in one or the other! The most important thing is having the right attitude - we are passionate about caring for and being our very best for our patients and each other.

This is a busy, fast-paced role where you will be given the opportunity to take ownership of your tasks, and further, develop your dental knowledge and skills. It is a full-time role over 4 days, we can be flexible as to which days these are, please advise availability as part of your application.

This role covers both reception and some stories/chairside assisting. As such it is highly regarded if the successful candidate has extensive experience in both roles.

The primary function of this role is to deliver exceptional patient care by displaying your amazing customer service skills whilst in reception and also having the opportunity to shine by providing all aspects of chairside dental assistance to our fabulous dentists.

The main responsibilities of this role include:

• Meeting and greeting patients.
• Booking appointments and processing payments.
• Answering telephone calls & administrative support.
• Providing all aspects of chair-side dental assistance to our Dentists.
• Delivering exceptional patient care and excellent customer service.
• Infection control and sterilisation procedures.
• The daily coordination of the surgery and stock control
• Complying with organisational policy and procedure.
• Meeting and greeting patients.
• Booking appointments and processing payments.
• Answering telephone calls & administrative support.

We believe that a great team achieves great things, and strive to make our workplace safe, comfortable and happy for our valued team

Hours Available:

• Monday 7.45am - 5.15pm
• Tuesday 9.45 am – 7.15 pm
• Wednesday 7.45 am - 5.15 pm
• Thursday 9.45 am - 7.15 pm
• Friday 7.45am - 5.15pm
• Saturday 8.00am - 1.45pm

Please advise your availability as part of your application.

Commencement Date:

Immediate start available

The benefits of joining our team include:

• Thorough training and a commitment to the ongoing development
• A friendly and supportive team.
• Uniform provided.
• Designer workplace.
• Convenient location

The main requirements include:

• Warm and Friendly personality
• Experience as both Receptionist and Dental Assistant preferred, however, if you are a superstar at one or the other, please still apply!
• A commitment to providing exceptional patient care and customer service.
• Excellent communication skills.
• A positive, can-do attitude and enjoy being part of a team.
• Previous experience with Exact Software preferred but not essential
• A strong work ethic and excellent attention to detail.
• A high level of personal presentation
• Friendly, flexible, reliable and punctual