At IHG Hotels & Resort we are committed to providing True Hospitality for everyone: that means guests, partners and our people.
IHG has more than 5,800 leased, managed or owned hotels, in more than 100 countries. Our 16 brands help guests create amazing memories with the help of our incredible teams. Opportunities of all kinds are born at IHG.
Our colleagues value people's promises of Room to Grow and Room to be Yourself. We have a diverse platform of benefits including additional leave programs, incentive programs, flexible working arrangements, discounts and a well-being platform.
1. The Recruitment Experience.
Initially, you would express interest in a particular position or a general application of interest.
Your resume will be screened by our HR team and matched against position requirements and application.
You will then have an interview with the relevant hiring leader (always face to face - whether in person or virtually). Our interview style is mostly situational - for example - 'Tell me about a time you provided a guest/colleague/student with support when you could tell they were struggling'.
We will do a quick reference check and move straight to the verbal offer.
Upon confirmation of working rights (& any other mandatory checks i.e. RSA for F&B Attendant positions) you will receive a formal offer of employment.
2. The Selection Criteria.
Anyone who joins IHG will demonstrate a commitment to making other people's lives more enjoyable, easier or smoother. Ours is a service industry and our people always strive to go the extra mile to ensure our guests, partners and people walk away from an interaction with us, feeling heard, appreciated and supported.
Our operational colleagues are paid under the Hospitality Industry General Award.
IHG colleagues enjoy access to platforms such as myPerks (discounts at over 350 popular retailers, discounted accommodation and F&B experiences within IHG), benefits (work/life balance options, growth opportunities and leave options) and myWellbeing (a wellbeing hub with access to information and avenues around health, lifestyle and workplace health).
With a core people promise of ROOM TO GROW we are all about growing our people - opening doors and creating career pathways. IHG has brilliant learning and development platform and advertises all internal opportunities for those who are looking to diversify their experiences (although you must be performing strongly and consistently in your current role to be considered).