Floor Manager - TAFE Students Preferred null

About COS: Offering innovative design, elevated essentials, and wardrobe icons, COS is a fashion brand for women and men rooted in contemporary culture. From the beginning, our design ethos has always put lasting style, quality, and sustainability first. Today 92% of the materials in our collection are more sustainably sourced.  

COS, alongside Arket, Monki, Weekday, Afound, & Other Stories and H&M is one of several unique brands that make up the H&M group. The H&M Group employs over 170,000 people in 74 markets across the globe, and we are the 2nd largest fashion company in the world. Since launching COS in 2007 we have opened more than 200 stores worldwide. 

What we value most: Alignment with our company values is the most important characteristic we look for in all new joiners. Our values are the behaviours that we appreciate above and beyond anything else. We are open-minded and curious, We dare to be different, We believe in constant improvement and We empower and trust you to take ownership. Our values are part of who we are. What we stand for. And how we act. 

At COS we love welcoming new people and work hard to provide an environment where everyone feels appreciated and valued. We celebrate individual differences and recognise the contribution that all our colleagues make, regardless of their backgrounds. 

JOB DESCRIPTION  

• Although no two days are ever the same, there are some things that you can expect to be involved in regularly this includes 
• Offering customers a high level of service, through styling advice, product knowledge, and store experience 
• Analysing selling information and working with the store manager, maximise the sales performance of your department 
• Leading a team of sales assistants to achieve excellent standards of service 
• Supporting recruitment and ensuring induction and training of new starters is carried out 
• Assisting the store manager in identifying future talents and putting together development plans to support their progression 
• Overseeing store operations  
• Being a COS brand ambassador and providing the best experience for our customers. 
• Stepping into the role of Store Manager in their absence 

 QUALIFICATIONS 

• To work as a floor manager, you should have previous management/leadership experience plus the qualities below.  
• Minimum 1-year management experience within a retail environment. 
• Excellent communication skills and the ability to lead, train, and develop a team 
• Customer focused 
• Self-motivated & positive 
• Adaptable 
• A genuine interest in others 
• Open to learn about and sell our products 
• Excellent planning and organisational skills 
• Good analytical and problem-solving abilities 
• Excellent commercial abilities and interest in fashion, and retail.  
• Ability to work a flexible schedule including early mornings, weekends, and evenings when required 

ADDITIONAL INFORMATION  

When you join COS, you will be supported and encouraged by your team from your very first day. In addition to this, you will also receive lots of fantastic benefits including:

1. 25% staff discount 
2. Clothing Allowance