2022 Graduate Technical Consultant null

About the Organisation:

You will be working with one of the world’s largest software providers to deliver mission-critical technology and strategic services that help thousands of customers worldwide manage to core IT elements of their business.

The organisation helps customers accelerate, modernize, simplify, strengthen, and analyse their business and operations so they can run and transform their enterprise efficiently and effectively.

About the role:

We are seeking multiple IT Graduates to join our Canberra office where you will become part of our team and will gain extensive knowledge across all aspects of our business to help find your niche and key strengths. Whether you’re looking for your first Graduate role or taking the next step, this is an exciting opportunity to help you build your career and kickstart your IT career.

Job Description

• Provide technology consulting to external customers and internal project teams.
• Responsible for providing technical support and/or leadership in the creation and delivery of technology solutions designed to meet customers’ business needs and, consequently, for understanding customers’ businesses.
• As a trusted advisor create and maintain effective customer relationships so as to ensure customer satisfaction.
• Maintain knowledge of leading-edge technologies and industry/market domain knowledge.
• Actively contribute to the company’s solutions portfolio by providing information ranging from technical knowledge to methodologies based on experience gained from customer projects.
• Shape technical direction and technical strategies within the organization and for external customers.
• Accountable for consistent and significant chargeability levels (or expense relief for internal project teams) and for assisting in meeting or exceeding revenue and customer satisfaction goals.
• Contribute to the organization’s profitability by generating and cultivating new business opportunities and by providing technical support for deal proposal development.

Responsibilities:

• Responsible for delivery of assigned tasks within the delivery cycle of a project. Understands a number of the company's technologies in order to provide technical systems management support or deliver part of a detailed technical design that meets customer requirements. Tasks may include performing systems configurations, troubleshooting systems errors/problems, monitoring and/or testing systems performance, and contributing to the design of technical solutions for customer environments.
• Works under the supervision of technical lead and with customer nominated representatives to accomplish assigned tasks.
• Acts professionally with the company's customers.
• Participates as part of a team and maintains good relationships with team members and customers.
• Understands the company's strategy.
• Is aware of knowledge tools and their application.
• Participates in chosen technical community or profession, and regularly attends profession or community of interest events.

Who can apply?

• Be an Australian citizen at the time of application
• Will or have completed at least a Bachelor's degree in Computer Science/Information Technology/Data Analytics/Cyber related, or higher equivalent by 31 December 2022
• Your most recent eligible qualification has or will be completed between 1 January 2020 to 31 December 2022
• Be able to obtain and maintain a valid Australian Government security clearance once accepted onto the program when required. Further information on security clearances is available from the Australian Government Security Vetting Agency (AGSVA)

Knowledge and Skills:

• Has sufficient technical knowledge to assist with the completion of specific deliverables.
• Able to communicate concepts with team and peers.
• Able to produce basic documentation to required standards.
• Demonstrates understanding of the assigned discipline or technical area.
• Demonstrate fundamental technical knowledge.

What can you gain:

• Full-time permanent employment
• Flexible working arrangements. Ability to WFH under the discretion of management
• Training and mentoring are provided to all graduates to help fast-track success
• A dynamic, supportive, and energetic working environment
• Plus much more…