Support Worker - TAFE Students Preferred null

• SCHCADS Award: hourly rates range from $37 - $40 
• Clear career progression + ongoing learning and development opportunities
• Not-for-profit salary packaging tax free benefits, increasing your take home pay!
• Part-time 25 hours per fortnight rotating roster (Week 1: Tuesday Sleepover Shift 04:15 pm to 8am | Week 2: Saturday & Sunday 08 am to 4:30 pm) 
• *If this shift pattern doesn't fit your schedule, but you're interested in other casual opportunities, please apply & we can reach out regarding casual vacancies

Your Role

Exciting opportunity for a Support Worker to join a dedicated team committed to delivering exceptional homelessness and housing support in Nowra. In this diverse role you will create a safe, welcoming environment that empowers our clients and helps them transition to stable housing solutions. You will work collaboratively with the case management team to deliver high-quality services in line with each client’s case plan, ensuring a supportive and respectful environment at all times.

Your Responsibility

• Provide diverse support to clients in line with their case plans and collaborate with the case management team.Maintain daily records and ensure accommodation services meet quality standards.
• Flexibility to work various shifts, including nights and weekends, as needed.
• Deliver client support consistent with the Client Service Delivery Model (CSDM) and trauma-informed care practices.
• Maintain a respectful, non-judgmental, and inclusive approach at all times.
• Assist clients in following service rules and address their primary needs.
• Create a safe, welcoming environment and oversee client activities and programs.
• Support case management tasks, liaise with staff, and provide accurate client information and support.
• Maintain professional, up-to-date client records and advocate for clients with external agencies as needed.
• Transport clients as required and meet service targets set by supervisors or external agencies.
• Adhere to accommodation standards, including client orientation, room organisation, inspections, meal service, and maintaining a clean environment.

You Will Need

• Experience in a support role, preferably within homelessness or housing services.
• Understanding of trauma-informed care practices and the Client Service Delivery Model (CSDM).
• Ability to work effectively with a diverse client population in a respectful and inclusive manner.
• Strong organisational skills and attention to detail in maintaining records and case notes.
• Flexibility to cover various shifts as needed, including nights, weekends, and holidays.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.