Accommodation Support Worker - TAFE Students Preferred null

THE ROLE

As an Accommodation Support Worker, you’ll be the welcoming presence that helps new clients navigate their initial experiences with empathy and dedication. You’ll foster a nurturing and secure environment while working closely with our Case Work team to provide customised support and advocate for our clients' needs. In this fulfilling role, you’ll make a tangible difference in people's lives while being part of a supportive and inclusive team.

RESPONSIBILITIES

• assisting in the entry and assessment of new clients
• providing a safe and welcoming environment for clients who live at, or are accessing the service
• providing casework support as directed and in cooperation with Case Workers
• advocating for clients with external agencies on a needs basis
• undertaking a variety of tasks i.e. serving meals, supervising activities, transporting clients and other accommodation related tasks
• maintaining daily Communications Book and other documentation as required e.g. client records and case notes

YOU WILL NEED

• Appropriate Certificate or equivalent experience or currently undertaking tertiary study, in a related field (Certificate IV or working towards is desirable)
• A background in or keen interest in crisis accommodation settings, demonstrating your commitment to supporting individuals in challenging situations
• Knowledge of Child Protection principles and ROSH procedures, ensuring you can effectively contribute to the safety and well-being of vulnerable individuals.
• Ability to use sound judgement and act appropriately in crisis and emergency situations.
• Current first aid certificate.
• Ability to work a rotating roster covering day, afternoon and sleepover shifts. 
• Experience working with homeless clients and/or in a hospitality, accommodation or service environment is desirable.
• Ability to use client data base and Microsoft Office packages such as Word, Excel, Outlook is desirable.
• Current NSW driver licence is desirable.
• A current Working with Children Check

APPLY NOW

If this sounds like you, don’t wait - apply now, we are interviewing applications as we receive them.