2022 Medical Receptionist -Tafe students preferred null

• Full-time position with a half-day Friday, no weekend work
• Experience a unique health setting supporting ADF members
• Ideal for an administrative superstar looking to take their career in a new direction

About the Role

Based at the HMAS Waterhen in Waverton NSW, you will be the first point of contact for the Waterhen Health Clinic. This patient-facing role will see you working as part of a multidisciplinary team supporting Australian Defence Force (ADF) Personnel. You will be responsible for providing clerical services including maintenance of electronic and hard copy health records, maintaining databases and information management systems, filing and photocopying and ordering stationery. You will also communicate with internal and external customers to obtain patient information as required. The work you undertake will be in accordance with Defence Policies and Procedures, Medical-in-Confidence and Staff-in-Confidence standards.

About You

With experience working in an administrative support role, you enjoy knowing your work is contributing to positive health outcomes for patients. Your excellent interpersonal skills mean you are able to easily communicate with internal staff and external customers and your team knows you are willing to go the extra mile to help out wherever needed. You understand the importance of accurate and up-to-date record keeping in a clinical environment and take pride in being responsible for this. You are a respectful and professional person who demonstrates exceptional moral values in everything you do. You are passionate about providing clinical support services and working as part of a multi-disciplinary team to support the delivery of the highest standard of care to patients

To be successful in this role, you will have:

• The highest levels of personal integrity and ethical behaviour.
• Minimum of 1-year full-time experience as Administrative role (or part-time equivalent).
• Evidence of completion of a medical terminology course from an RTO or other training/course as approved by the Commonwealth OR a minimum of 5 years in primary health care or military health setting (or part-time equivalent).
• Demonstrated ability to work in a customer service focused environment (desirable).
• Ability to work independently as well as part of a team to support the delivery of safe, efficient and high-quality care to patients.

About Us

ADF Health Services provides integrated healthcare services to Australian Defence Force (ADF) personnel across Australia. As part of this contract, Serco, in partnership with Bupa, provide defence-ready clinical and support staff across 50+ on-base locations nationally, ensuring that ADF personnel have access to quality on-site medical care. Our staff take pride in delivering quality health services to achieve outstanding care and our new ADF Health Services employees are no exception.

At Serco, not only is the nature of the work we do important, everyone has an important role to play - from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including Defence, Transport, Justice, Immigration, Facilities Management and Citizen Services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. To learn more please visit www.serco.com/ahsc

Join Us

If you are inspired to make a positive difference and would like to be considered for this opportunity, please submit your application by clicking the 'Apply Now button. Alternatively, for a confidential discussion, please contact Bec at rebecca.harrison3@serco-ap.com.

Please note your resume must include - start and finish dates for each role, along with employment type (e.g. casual, part-time, full-time) and hours worked per week.

This is a position of trust and responsibility and to support this we will conduct a thorough probity assessment, which includes a national police check as an essential selection component for this role. You must also be an Australian Citizen in order to obtain the required Baseline Security Clearance for this role.

Serco values of Trust, Care, Innovation and Pride underpin everything we do. We are curious, creative and collaborative. Our people help in ways that matter.

We are committed to diversity and we encourage people to apply from different backgrounds. By joining Serco you will have access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LBGTI+) Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.