Junior Hair Assistant - TAFE Students Preferred null

About the organisation

Salon Stories is a cutting-edge sustainable salon in Surry Hills, Sydney. We are dedicated to providing top-notch hair care services while prioritising environmental responsibility. 

We celebrate all hair types (especially curls!) and are passionate about understanding the story of every client's hair. We have extensive experience in big transformations, blondes and vivid colours. Our team stays up-to-date with the latest cut and colour techniques through continuous education. This allows us to showcase our clients' style through their hair and bring their most creative ideas to life, all while cherishing their hair and never compromising its health. 

We take great pride in being a sustainable-certified salon, committed to offering the best vegan, PETA-approved, and BECORP products in Australia. Our clients also appreciate our pricing scheme which is based on an individual's hair needs, not their gender. 

We create a warm, friendly and fun environment where everyone feels welcome and accepted as soon as they walk into the salon (pets too!). We firmly believe that if our team is enjoying themselves at work, that positive feeling will extend to our clients. 

Your role 

We’re in search of a new addition to our hair family. As a small business with a wealth of experience, we are eager to guide junior team members. We are seeking a passionate Junior Hair Assistant looking to gain salon-based customer service experience and grow their hairdressing skills by training with talented professionals. 

As a Junior Hair Assistant at Salon Stories, you will play a crucial role in ensuring our clients receive exceptional service and support our team in providing a wide range of hair care services Responsibilities include: 

• Consult with clients to understand their hair care needs and preferences
• Assist hairdressers in performing various hair care services
• Ensure a high level of customer satisfaction by delivering outstanding service
• Maintain a clean and organised work area and adhere to salon hygiene standards
• Educate clients on hair care techniques and recommend sustainable hair care products
• Assist in managing salon inventory and product orders
• Collaborate with the team to maintain a positive and cohesive salon environment
• Participate in ongoing training and professional development opportunities

Training, development and rotations 

As a Junior Hair Assistant, you will be guided one-on-one by experienced hairdressers daily. We will provide opportunities for you to attend upskilling courses, assist with fashion industry events and access our outline education portal. We’ll take the time to understand your career goals and tailor your training as much as possible to meet them. We look forward to learning from you and taking inspiration from your creativity and enthusiasm. 

Salary & benefits 

• Competitive salary - $22.33 per hour ($29.70 Saturday rates) + superannuation, to be agreed based on experience, education level and required learning hours.
• Opportunity to work in a cutting-edge sustainable salon
• Ongoing training and professional development
• Access to a range of high-quality, eco-friendly hair care products
• Supportive, fun and inclusive work environment

Career progression

Salon Stories is a growing business that will allow our new team members to expand their experience quickly and build their careers alongside the business growth. The Junior Hair Assistant role is a part-time position with the potential to become full-time to meet the evolving needs of the business and ambitions of the person who fills this role. 

Work-life balance 

Salon Stories is open five days a week (Tuesday - Saturday) giving our team an ongoing ‘weekend’ of two days to relax work-free. We are committed to confirming shift times at least 3 days in advance. We appreciate that our team members have lives outside of the salon. We aim to build two-way trust that respects each individual's needs for work-life balance while also supporting the growth of their careers and the business. 

Culture & vibe 

We pride ourselves on creating a warm, fun and relaxed salon atmosphere. We firmly believe that if our team is enjoying themselves at work, that positive feeling will extend to our clients. 

We genuinely care about every client and take an interest in learning about each individual's personal hair story and helping them completely love the next chapter of it. This care extends to our team, we want to create a supportive, trusting and collaborative relationship with our team so that you completely love your work and take pride in your salon. 

We are truly embedded into the Surry Hills community and have a thriving daily environment of neighbours popping in to say hello and clients bringing their pets in to play with our resident salon dog Toffee. We aim to build relationships with everyone who comes into the salon and keep the place filled with laughter, flowing conversation and great hair (of course)! 

About you 

We are seeking an avid learner open to supporting our team with the daily running of the salon and delivering exceptional experiences for our clients with the following attributes: 

• Excellent communication and customer service skills
• Creative mindset and a keen eye for detail
• Passion for sustainability and willingness to embrace eco-friendly practices
• Ability to adapt and multi-task during busy periods
• Experience or education in hairdressing is desirable, but not essential

How to apply 

Our recruitment process is simple! Please apply by sending your resume and brief cover letter. We'll contact the top applicants to arrange in-person interviews at the salon. We'll make our selection shortly after the interviews and will be in touch with all interviewees to let them know the outcome.