2022 Events Administration Officer - Tafe students preferred null

About the Society

The Pharmaceutical Society of Australia Limited (PSA) is the national peak body representing Australia's 34,000
pharmacists working in all sectors and across all locations in Australia.

The core business of PSA is practice improvement in pharmacy by providing continuing professional development and
practice support, in order to improve the health of Australians.

PSA's Vision - Every Australian has access to safe, quality and effective healthcare through optimising the role of
pharmacists in the Australian healthcare system.

PSA's Mission – Embedding, equipping and enabling pharmacists to be at the forefront of healthcare in Australia.
About the Role
From small events to large scale events, virtual to face-to-face, this role will immerse you in all aspects of the event
management and delivery within a dynamic experienced events team.

The Event Administration Officer is responsible for supporting the events team to effectively deliver PSA events
including conferences, Intern Training Program workshops, immunisation training practical workshops and other minor
events that support PSA initiatives and revenue-generating activity relating to PSA's education and training products.

The role is Part-Time (22.5hrs per week) based in Sydney and reports to and works under the direction of the Events
Manager.

The role will require strong collaboration with internal stakeholders to deliver events in line with customer expectations
and contribute to ongoing improvement throughout the event delivery framework.

Key Responsibilities:

• • Coordinate delivery of Intern Training Program workshops, immunisation practical workshops and other minor events according to the product (event) brief and PSA management processes:

a. Ensure events are delivered according to KPIs
b. Resolve customer queries and requests related to events including registration
c. Assist in the planning and preparation of events
d. Manage speakers and facilitators including content and contract preparation
e. Select and book venue, catering and AV hire and coordinate event requirements
f. Book travel and accommodation (as required)
g. Prepare event materials and purchase consumables
h. Support and coordinate webinars through zoom
i. Assist in the management of event registrations through Salesforce and Events Air
j. Cancel or reschedule events (as required)
k. Work through the state-based teams and volunteers to manage and conduct events and perform pre-and post-event
activities
l. Prepare accounts for payment following company financial processes
m. Other event administration as required.

• Contribute to product (event) evaluation in collaboration with other parts of the value chain to measure success and
• foster a culture of process enhancement and continuous improvement.
• Coordinate the online event booking system.
• Deliver superior customer service to PSA members and potential members, and contribute to increased levels of
• member retention and engagement with the profession.
• To actively contribute to and influence PSA's member offering, promoting superior service delivery that meets the
• needs of PSA members and potential members as well as contributing to increased levels of retention and engagement
• with the profession
• Inclusion

The PSA is committed to building an inclusive culture where diverse backgrounds, perspectives, and identities are
celebrated. We know we perform at our best when we are empowered to be ourselves, and that this, in turn, enables
our future success as an organisation
PSA reserves the right to pull the advert before the end date if the suitable applicant is found before the close date.