Credit Support Officer null

About Nissan

Nissan is a global car manufacturer that sells a full line of vehicles under the Nissan and INFINITI brands. Nissan’s global headquarters in Yokohama, Japan, manages operations in four regions: Japan-ASEAN, China, Americas, and AMIEO (Africa, Middle East, India, Europe & Oceania).

Your role

Careers at Nissan take people further, and faster by driving innovative careers. Nissan offers a creative and diverse team to the environment of its open workplace and flexible and friendly culture. This is a 12-month contractual role. 

Your role as a Credit Support Officer is to review and provide confirmation of documentation to support customer loan applications. This includes the review of information to ensure it correctly identifies the customer is correct and is within the standards required under Nissan Financial Services (NFS) policy and procedure.

The main outcome and measurable of this role will be superior compliant customer service within the retail credit function, whilst building positive reputational outcomes across the Nissan, Mitsubishi, Renault, Infiniti, and Skyline brands.

Your responsibilities: 

• Provide NFS Retail Credit with income and document verification that creates excellent customer outcomes while maintaining compliance with NFS policy and procedures.
• Validate customer information against customer application data to ensure both consistency and information provided. 
• Ensure strong communication with NFS introducers and work closely with NFS Retail Credit and Settlements teams to ensure consistency of process and information interpretation.
• Management of key internal business relationships with key Nissan Financial Services Teams

Training & development 

Most locations provide exciting Targeted Leadership Training programs that cover those subtle, yet critical skills, which truly effective leaders possess. Nissan partners with some of the field's leading experts and many of the most prestigious universities to facilitate workshops and training seminars to enhance your career progression. Read more.

Benefits

They prioritize the well-being of their employees above all else because everyone should enjoy coming to work. Whether you're on the design team or work in HR, they want to make sure that you're able to use your time and resources most efficiently, without losing sight of the things that matter.

1. Pharmacy benefits
2. Dental and Vision Coverage
3. Life insurance and disability coverage
4. Limited Purpose Flexible Spending Account
5. Read more.

Career progression

Nissan provides unique Special Accelerated Development programs for high-performing employees. These special opportunities are multi-day, intensive workshops, which provide the opportunity to stretch and grow their own leadership skills in preparation for a future leadership role. Read more.

Work life balance

They have a range of benefits and programs across their global network that promote a healthy work-life balance and help employees pursue professional goals and personal passions. Just like customers can customize their vehicles, their employees can customize their work arrangements from health insurance coverage, and on-site childcare to "family support leave," telecommuting, and other flexible work arrangements. Read more.

Culture & vibe

At Nissan, their core message is "The power comes from the inside." This means that their professional power comes from the personal strength, creativity, and dedication of every one of their employees, regardless of their functional area or expertise. Together, with their shared passion for designing, manufacturing, and selling high-performance, fun-to-drive vehicles, they make innovations happen. Read more.

About you

Role requirements:

• Education: Possession of a Degree in Business or related discipline (preferred)
• Professional: Willingness to develop skills and knowledge
• Process: Developing commercial and business acumen
• Solutions focused with a view on generating positive measurable outcomes
• Problem-solving and lateral thinking skills
• Leadership: Ability to build relationships

How to apply

To apply for this role, simply click the "Apply on employer site" button on this page to submit your application directly with Nissan.

Applicants will be required to provide evidence of their eligibility to work in Australia and be required to undertake police and basic credit checks as a condition of employment.