Sydney
Opportunity expired
Kickstart your long-term career at Macquarie Cloud Services with our unparalleled 2-year Graduate Program with the ability to be able to fast track. This program provides university graduates with hands-on training, experience, and amazing opportunities for an outstanding career.
Through our formal graduate training program, you will learn everything there is about Cloud Computing & Cyber Security in our world-class Cloud Security Operations Centre.
You will work on industry-leading vendor hardware and software and be a problem solver for some of the largest customers both in Australia and across the globe.
When you work for Macquarie Cloud Services you are working with a like-minded team of humble, hungry and smart people! We have been externally recognised as one of the Greatest Places to Work in Australia. We have one of the highest employee engagement scores globally, and we are regularly recognised as one of the best Cloud, Data Centre, and Cyber providers in the business. This program will provide you with:
Our people, our employment strategy and our investment in our people are a big reason for our success. We value our customer-centric, success-driven culture and we are always looking for people that are Humble, Hungry and Smart
We recruit all year round, so we're always open for a chat.
If this excites you, apply now!
My day-to-day involves a variety of tasks, including, managing tickets and calls, working in the data halls as on-site personnel at the request of our customers, and performing any changes requested by our customers to their systems from my desk when needed.
My role as a Tier 1 HMC engineer is to ensure that our customers with Macquarie Cloud Services are satisfied with their product and our service. This means when we are sending emails, calls and handling issues the customer is having we will always show empathy and take the upmost care in our work with the customer to find a resolution they are satisfied with.
Currently as a HMC Engineer I do a lot of networking works such as managing firewalls, VPNs, customer VMs. The tasks are mainly: On phone queues (inbound and outbound), email queues, actioning orders, actioning tickets, managing surveys and managing alerts.
4.8
100 - 500 employees
Technology
Macquarie Technology Group is for tech enthusiasts, problem solving addicts, and customer centric individuals. If this sounds like you, we welcome you
Great culture. Structured onboarding. Lots of formal and informal training. You can learn from senior engineers as they will mentor you. Flexible shifts. Opportunity to work around your uni timetable. Lots of team and company wide events.
The company's commitment to employee development shines through its comprehensive training programs. Offering a wide array of learning opportunities, these training initiatives empower employees to continually upgrade their skills, stay current with industry trends, and excel in their roles, ultimately contributing to both personal and organisational growth. The company's commitment to defining clear and achievable paths for career growth sets it apart. Employees are provided with well-structured advancement opportunities, giving them a roadmap to develop their skills, take on higher responsibilities, and reach their professional goals.
There is well defined career progression after the graduate program. The company also offers a lot training and onboarding. As I am still at university in my final year, the company has provided me with flexible work options. I can pick my days and working hours.
All coworkers are extremely friendly, they are always welcoming and offer to help when it is needed. There are lots of future pathways offered to you when you begin.
The best thing about MCS is the new tech you get to utilise and play with in everyday activities. The management is great and everyone is very supportive!
It's quite fast paced. Lots to learn in a short time but if you can manage your time, you'd be able adapt quickly.
Too much to learn. There are things that you will learn that are not covered in your uni curriculum.
The HMC team is shift work so the shift hours may not suit all lifestyles. Management is accommodating to your needs in this regards.
There is no work from home option
You need a lot of knowledge in networking to make an impact, but that isn't an issue if you know the basics