Macquarie Technology Group
2022 Cloud Graduate Program (Start ASAP)
Sydney
Opportunity expired
Opportunity details
- Graduate Job or Program
- AUD 50,000 - 65,000 / Year
- 10-20 vacancies
- Apply by 30 Nov 2022
- Start date ASAP
This is a 2-year program to kick start your career as a Cloud Engineer. Through our formal training program you'll learn everything there is about hosting, cyber and cloud computing, equipping you with multiple career paths in networking, computing, cloud computing, cyber or software development through DevOps and automation.
As a Tier 1 Engineer working in our Hosting Management Centre (HMC), you will work on technical diagnostics and restoration of cyber and Hosting services, either resolving on the first call or escalating where necessary, but always keeping customers informed and up to date.
You will be responsible for proactive monitoring of our highly sophisticated Intellicentre facilities and Macquarie's managed customer infrastructure on a day-to-day basis.
What's in it for you?
- Advanced On-The-Job (OTJ)Training in Networking, Virtualisation, Linux, and a whole heap of the latest tech
- Earn 60 fully funded industry certifications
- Dedicated mentoring and training support
- Rostered shifts (morning or afternoon)
- Great Sydney CBD or Macquarie Park Location working in our Data Centres
- Competitive remuneration package with 6-month pay increases and bonuses
- Work with like-minded people in a fun and collaborative and fun team environment - our pizza and games nights can be very competitive!
About you
- You are the person family and friends call upon to set up a home network or fix anything technology related at home
- You studied a STEM-related degree and loved the Cyber & Networking subjects
- You are obsessed with providing great customer service
- You love problem-solving and are always up for a challenge
You are an Australian citizen, eligible to obtain a Government security clearance
We recruit all year round, so we're always open for a chat. If this excites you, apply now!
Hiring criteria
- No experience required
- Australian Citizen
- Engineering & Mathematics +more
- Bachelor or higher
Reviews
My day-to-day involves a variety of tasks, including, managing tickets and calls, working in the data halls as on-site personnel at the request of our customers, and performing any changes requested by our customers to their systems from my desk when needed.
My role as a Tier 1 HMC engineer is to ensure that our customers with Macquarie Cloud Services are satisfied with their product and our service. This means when we are sending emails, calls and handling issues the customer is having we will always show empathy and take the upmost care in our work with the customer to find a resolution they are satisfied with.
Currently as a HMC Engineer I do a lot of networking works such as managing firewalls, VPNs, customer VMs. The tasks are mainly: On phone queues (inbound and outbound), email queues, actioning orders, actioning tickets, managing surveys and managing alerts.
About the employer
Macquarie Technology Group
4.8
100 - 500 employees
Technology
Macquarie Technology Group is for tech enthusiasts, problem solving addicts, and customer centric individuals. If this sounds like you, we welcome you
Pros and cons of working at Macquarie Technology Group
Pros
Great culture. Structured onboarding. Lots of formal and informal training. You can learn from senior engineers as they will mentor you. Flexible shifts. Opportunity to work around your uni timetable. Lots of team and company wide events.
The company's commitment to employee development shines through its comprehensive training programs. Offering a wide array of learning opportunities, these training initiatives empower employees to continually upgrade their skills, stay current with industry trends, and excel in their roles, ultimately contributing to both personal and organisational growth. The company's commitment to defining clear and achievable paths for career growth sets it apart. Employees are provided with well-structured advancement opportunities, giving them a roadmap to develop their skills, take on higher responsibilities, and reach their professional goals.
There is well defined career progression after the graduate program. The company also offers a lot training and onboarding. As I am still at university in my final year, the company has provided me with flexible work options. I can pick my days and working hours.
All coworkers are extremely friendly, they are always welcoming and offer to help when it is needed. There are lots of future pathways offered to you when you begin.
The best thing about MCS is the new tech you get to utilise and play with in everyday activities. The management is great and everyone is very supportive!
Cons
It's quite fast paced. Lots to learn in a short time but if you can manage your time, you'd be able adapt quickly.
Too much to learn. There are things that you will learn that are not covered in your uni curriculum.
The HMC team is shift work so the shift hours may not suit all lifestyles. Management is accommodating to your needs in this regards.
There is no work from home option
You need a lot of knowledge in networking to make an impact, but that isn't an issue if you know the basics