Sydney
Opportunity expired
About us
We're Great Place to Work- Certified 2024!
We’re growing, not slowing, here at Macquarie Technology Group because we’re passionate about doing things differently. We want to challenge the industry and look for better ways of doing things. As a team, Macquarie Services are hardworking, results and success-focused. We also take the time to celebrate our success and make sure our people are doing work that makes a difference.
We believe that collaboration & team connection is key for success. This role will be based in Sydney with a blended working arrangement of 3 days in our CBD offices & the remaining working from home. #LI-Hybrid
The Opportunity
The People & Culture Administrator is a key role that has a huge impact on the way our People & Culture team works. You will help us improve our P&C processes and think about better ways that we can do things.
You will be expected to empower and simplify HR-related processes and procedures to increase efficiency and enable business success.
This is a great opportunity for a proactive, self-driven HR or Business graduate who wants to start a career in HR.
This role is open to working holiday and post-graduate visa holders who have previous HR administration experience or who have completed a degree in HR or business.
This role can be either permanent or a long-term contract engagement.
If this excites you, apply now, we'd love to hear from you!
My day-to-day involves a variety of tasks, including, managing tickets and calls, working in the data halls as on-site personnel at the request of our customers, and performing any changes requested by our customers to their systems from my desk when needed.
My role as a Tier 1 HMC engineer is to ensure that our customers with Macquarie Cloud Services are satisfied with their product and our service. This means when we are sending emails, calls and handling issues the customer is having we will always show empathy and take the upmost care in our work with the customer to find a resolution they are satisfied with.
Currently as a HMC Engineer I do a lot of networking works such as managing firewalls, VPNs, customer VMs. The tasks are mainly: On phone queues (inbound and outbound), email queues, actioning orders, actioning tickets, managing surveys and managing alerts.
4.8
100 - 500 employees
Technology
Macquarie Technology Group is for tech enthusiasts, problem solving addicts, and customer centric individuals. If this sounds like you, we welcome you
Great culture. Structured onboarding. Lots of formal and informal training. You can learn from senior engineers as they will mentor you. Flexible shifts. Opportunity to work around your uni timetable. Lots of team and company wide events.
The company's commitment to employee development shines through its comprehensive training programs. Offering a wide array of learning opportunities, these training initiatives empower employees to continually upgrade their skills, stay current with industry trends, and excel in their roles, ultimately contributing to both personal and organisational growth. The company's commitment to defining clear and achievable paths for career growth sets it apart. Employees are provided with well-structured advancement opportunities, giving them a roadmap to develop their skills, take on higher responsibilities, and reach their professional goals.
There is well defined career progression after the graduate program. The company also offers a lot training and onboarding. As I am still at university in my final year, the company has provided me with flexible work options. I can pick my days and working hours.
All coworkers are extremely friendly, they are always welcoming and offer to help when it is needed. There are lots of future pathways offered to you when you begin.
The best thing about MCS is the new tech you get to utilise and play with in everyday activities. The management is great and everyone is very supportive!
It's quite fast paced. Lots to learn in a short time but if you can manage your time, you'd be able adapt quickly.
Too much to learn. There are things that you will learn that are not covered in your uni curriculum.
The HMC team is shift work so the shift hours may not suit all lifestyles. Management is accommodating to your needs in this regards.
There is no work from home option
You need a lot of knowledge in networking to make an impact, but that isn't an issue if you know the basics