Techstore Customer Service Representative - TAFE Student preferred null

About you

You are a tech minded person who has a passion for electronics, IT, gadgets or machines and are looking to work in your area of interest. You will have previous retail and contact centre experience from which you can demonstrate your customer focus and be able to provide solutions to our customers based on our product range.

About the role

The Jaycar Online Tech Store have a fantastic opportunity for a sales assistant to join the team in the contact centre. Your role will be diverse, supporting our customers with their sales and technical enquiries. You will be providing support over the phone, via email and web chat while liaising with the product team, logistics providers and the warehouse to ensure resolution of all customer enquiries. Your technical knowledge will be a great advantage in resolving queries and you will take ownership of any admin duties required for your customers.

Your background

• Previous experience in a retail or contact centre environment is a must
• Technical or electronics background knowledge is favourable
• Professional communication skills
• Solution focused mindset
• Attention to detail
• Willingness to learn new skills and succeed in the business

What's in it for you?

We have a generous team member discount and attractive sales bonus program. We offer long term career development and security in a challenging and rewarding role and support your continued growth throughout your career with Jaycar.

Who we are

Jaycar is a leading Australian and New Zealand electronics retail company that is committed to providing our customers with quality, range, and value for money. We have a passion for electronics and are proud of the unique products we bring to our customers. We are 100% Australian owned and operated with 100+ stores in Australia and New Zealand.

If this sounds like the company and the role for you apply today.