Opportunity Expired
About Hilton Hotels
Our team members are changing the world one stay at a time. They’re engaged and recognised in many ways for showcasing their talents. Join the most well-known Hotel brand in the World and you’ll have more than just a job. You’ll have a challenging and rewarding career in the hospitality industry.
About the role
Responsible for being the welcoming face of this hotel, you will be based in our Front Office team whilst completing other shifts within our Reception, MAGIC (Communications) and Concierge Department.
In the Front office role, you will be responsible for engaging with our guests from arrival to departure, you will welcome guests, respond to requests, and inquiries, and act as a main point of contact in the hotel. In the Concierge role, you will manage guest luggage, coordinating mail and taxi services, and assist guests with your knowledge of current industry trends and local attractions. Within the MAGIC team, you will act as the main connection between the Guest, the hotel, and the various hotel departments including deliveries of guests' Amenities and requests.
Reporting to the Front Office Manager, you will work as part of a team on a rotating shift basis, and enjoy working in a fast-paced environment.
Duties/responsibilities
Skills/experience
Culture and benefits
Our team are responsible for living up to our brand promise of ‘ensuring that every guest feels cared for, valued and respected’ We achieve this by ensuring our Blue Energy culture is alive in each of our hotels. Blue Energy is the unspoken energy and passion behind each of our dedicated team members who are focused on making a difference. It links our vision ‘To fill the earth with the light and warmth of hospitality’ – to our values of ‘Hospitality’, ‘Integrity’, ‘Leadership’, ‘Teamwork’, ‘Ownership’ and ‘Now’. As a Hilton team member, you can expect to receive;
The opportunity is available to applicants in any of the following categories.
Australia
Australian Citizen
Australian Permanent Resident
Australian Work Visa (All Other)