Support Services Officer (Wardsperson) - TAFE Students Preferred null

The opportunity

This role is an integral part of the hospital as it assists nursing and other clinical staff in the care of patients related to activities of daily living, positioning of patients, transporting of patients, equipment and furniture, spot cleaning and other ward and department requirements.

More information about the role can be found here in the Position Description.

Who are we?

HealthShare NSW touches the lives of NSW Health workers and patients every single day by delivering services that keep our public hospitals and health facilities running.

As an employer, we offer an incredibly diverse range of roles both within the hospital setting in food and linen services, managing disability equipment programs, on road with patient transport and behind the scenes facilitating more cost-effective procurement solutions, human resource, and financial management.

Watch Our HealthShare NSW story video to learn more about the work we do. 

We reward our employees with a terrific range of benefits, including:

• Great leave conditions: 14 weeks paid parental leave, accrued days off (enjoy one day off each month) and annual leave loading (a bonus extra payment of 17.5% on top of your annual leave)
• Salary packaging and novated leasing: you can access up to $2782 extra per year in your pay
• Wellbeing programs: discounted gym memberships and special rates on private health insurance
• Commitment to career development: Expansive free online training, talent programs and internal development opportunities to accelerate your career

Please note some benefits may only apply to certain employment types.

Essential Requirements

• Ability to work both independently and as part of a team across a 24-hour customer-focused service and willing to work across the campus and rotated through other wards and departments.
• Knowledge & understanding of cleaning procedures and agents by commercial cleaning practices and infection control
• Developed interpersonal and communication skills and commitment to providing excellent customer service.
• Demonstrate levels of accuracy and attention to detail with the ability to conform to the principles of confidentiality and patient care.

Key Accountabilities

• Assist with the provision of lifting/moving of patients, personal care and hygiene of patients.
• Perform cleaning duties as rostered by commercial cleaning practices, policy and procedure, including terminal cleans and removal of soiled linen to ensure infection control and quality standards are met.
• Maintain all cleaning equipment and stores, including checking and replacing ward oxygen cylinders to ensure adequate and safe equipment is available.
• Transport deceased patients in a discrete caring manner and assist with the preparation of the deceased patient for viewing.
• Remove waste by waste management policies and procedures including sharps containers.
• Maintain patient and staff confidentiality and perform all reasonable tasks delegated within award provisions and in line with your role and position.

Key Challenges

• Maintain a highly professional, performance-based, innovative, responsive and accountable customer service culture.
• Ensure HealthShare NSW employees operate and engage by the NSW Health and HealthShare NSW values and the HealthShare NSW customer commitments.
• Successfully manage relationships within HealthShare NSW and with customers, and exercise sound judgement and discretion in dealing with sensitive and contentious issues and when representing HealthShare NSW.

How to apply

• Apply now and follow the prompts until submission is completed and ensure a current resume is attached.
• Upon submission, you will be forwarded 1-2 business days a pre-interview screening assessment to be completed. If you pass the assessment, we will be in contact promptly to arrange an interview.
• To find out more about applying for jobs with HealthShare please view our resources and check our website.

Any role-related questions can be directed to the hiring manager Gonzalo Handan via.