Coffee Machine Technician - TAFE Students Preferred null

We are seeking an enthusiastic and committed Coffee Machine Technician to become an integral part of our expanding and dynamic team.

This position offers a full-time opportunity, situated in Belrose on Sydney’s Northern Beaches. The primary duty involves meticulously preparing both commercial and home coffee equipment, ready for sale. This is a role that could suit an experienced coffee technician or someone looking to build a technical career in the coffee industry.

For those with existing experience and expertise, you’ll find opportunities for in-house equipment servicing and repairs, along with occasional on-road servicing requirements.

We are committed to a high level of customer service and support, alongside a strong team culture. We look forward to welcoming a vital new member to learn from our team, develop their skills but also potentially share their knowledge and craftsmanship working with coffee equipment. 

Key responsibilities include:

• Preparation and quality control testing of pre-sale espresso coffee machines and grinders.
• Reporting and troubleshooting technical findings during preparation.
• Assisting and checking of inbound equipment deliveries and general inventory control.
• Documenting all machine prep and service work in our ERP system.
• Maintaining the service area to ensure a safe work environment.

Key attributes include:

• Excellence in customer service.
• Strong communication skills to deliver information for all stakeholders.
• High attention to detail with good diagnostic and problem-solving skills
• Ability to manage time, work unsupervised and complete tasks with deadlines
• A team player, with a positive, friendly and mature outlook and a can-do attitude

Qualifications and Experience:

• Some existing understanding in electrical and mechanical fields
• Previous experience within the coffee industry preferred but not essential.
• Must have good computer skills including Excel, Word and Outlook

Please note that this position entails a balance of physical tasks including lifting, alongside computer based responsibilities.