Application Support Administrator Graduate null

Your role

Begin your IT journey with the Technology Graduate Program!

As an Application Support Administrator, you'll manage incidents and service requests, ensuring smooth operations and maximum system availability for stakeholders. Contribute to Equity Trustees' digital transformation journey by driving innovation and enhancing their technological landscape through participation in strategic projects.

About the Role:

• Provide ongoing support for various applications such as Workday & Salesforce.
• Manage incidents from identification to resolution.
• Conduct end-user training and create user guides.
• Gather and document existing processes and requirements.
• Undertake prototyping and user acceptance testing.
• Provide Business Analysis services to improve processes.
• Collaborate with technical teams to enhance applications and systems.

About you

What they are looking for:

• Recent IT graduate with strong academics.
• Proficient in IT concepts and communication.
• Collaborative, adaptable team player.
• Demonstrated problem-solving skills.
• Familiarity with Windows troubleshooting, Script management, and ITIL.
• Document management proficiency and policy adherence are advantageous.

Compensation & benefits

What they can offer you:

• A warm, open, and supportive culture
• An attractive remuneration package, including reward and recognition programs
• Opportunities to undertake training programs or courses
• An employee wellness program, including discounted health insurance and an employee assistance program
• A workplace volunteering and giving program to enable you to help others in the community
• Great central CBD location, new office fit-out, and end-of-trip facilities.
• Maximum term contract starting in July

Learn about the values Equity Trustees impart to their employees to create a good work culture with this video:

Training & development

The program provides exposure to diverse IT functions, fostering innovation and a deeper understanding of the organization's IT landscape. With comprehensive training and mentorship, it prepares individuals for a rewarding career in Application Support, offering long-term success in the dynamic IT industry. Additionally, it includes an individual learning and development budget to support personal growth.

Career progression

Equity Trustees provides individuals with training programs or courses and a rewarding and supportive work environment that encourages individual and career development. As employees contribute to the company's growth, they ensure reciprocal support for their professional advancement.

Source

The following source was used in researching this page:

• eqt.com.au/about-us/careers