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About Equinix

Equinix is the world’s digital infrastructure company, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. They enable organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.

To know more, watch this video:

Your role

Joining the operations team means that you will be at the forefront of all they do, maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to their data center customers.

As a Data Center Technician, you will be part of a team that is at the core of their Equinix Operations department, providing 7/24/365 support to the Data Center and conducting circuit maintenance, installations and advanced testing. You will also be responsible for the daily upkeep and operation readiness of Equinix’s data center environment.

Responsibilities

• Installation, termination, testing and labeling of all cross-connects (CAT6, Fiber, MDF phone line) in the Data Center
• Perform remote hand services for customers
• Troubleshooting circuits with use of OTDR and BERT Equipment
• Hardware installation including: shelves, power strips, rails, cable management, and customer equipment
• Report current status via the ticketing system, shift reports, and email
• Manage multiple concurrent interdisciplinary projects and ability to work in a team
• Exhibit quality workmanship on all work and maintain collocation space cleanliness
• May perform other duties as assigned
• Completes all assigned training in a timely manner
• Supports customer satisfaction through timely and precise orders

Training & development

Equinix prioritizes talent development, fostering a culture of belonging and meaningful careers. In 2022, their efforts reached new heights with 50,620 learning hours across programs. With LinkedIn Learning offering 17,000+ courses in 11 languages, Equinix employees accessed on-demand content, contributing to their professional growth and skill enhancement, with high utilization rates.

Benefits

Employees are offered excellent healthcare and counseling plans, paid vacations, and holidays, along with opportunities for community involvement. They provide country-specific programs to support family needs and ensure resources for personal and familial thriving. Equinix also offers various financial security programs, including flexible stock purchase plans, and remains dedicated to inclusion through regular benefit reviews and updates, ensuring competitive and culturally respectful benefits for all employees globally.

Career progression

Equinix is committed to unlocking employees' potential through talent development, fostering a culture of growth and achievement. With initiatives like LinkedIn Learning and Leadership Coaching, Equinix empowers employees to enhance their skills and prepare for career progression. By investing in talent and providing resources for continuous learning, Equinix supports employees in building fulfilling careers and achieving their professional goals.

Work-life balance

Equinix prioritizes the physical, mental, and emotional health of its employees, recognizing it as essential for business success. By developing a comprehensive global wellbeing strategy, Equinix integrates wellbeing into its ways of working, ensuring inclusive access to resources and support. This commitment extends to expanded parental leave benefits, reflecting Equinix's dedication to supporting employees through significant life transitions while fostering a healthy work-life balance.

Company culture

A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. They embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to their core values as a company and is vital to their success.

To know more, watch this video:

About you

Qualifications

• Advanced written and verbal English skills
• Excellent interpersonal communication skills
• Positive attitude who enjoys working in a team
• Ability to perform manual handling, climb ladders and lift 25 kilos
• Must be flexible to work shifts including nights, weekends and public holidays
• IT or Telecommunication qualification – degree or diploma preferred
• Ability to learn fast and work autonomously
• This is an entry level role where we accept new to career and graduates

Source

The following sources were used in researching this page:

• sustainability.equinix.com/social/caring-for-our-people/
• sustainability.equinix.com/social/developing-our-talent/