Manager - TAFE Students Preferred null

Do you have managerial experience in specialty coffee? Do you take pride in leading people and growing business? If so, Stitch Coffee invites you to join our team in a Management position at our prestigious flagship QVB location in Sydney. Bring your expertise and dedication to create memorable coffee experiences that leave a lasting impression!

STITCH COFFEE was born of an idea that coffee is much like a tapestry - it is a weaving of origins and flavours to create a delicious cup. Today we are a company heavily focused on creating connections through coffee, from green bean importers, to everyday coffee drinkers and everyone in between. Our love for coffee is showcased by professional baristas, the daily home brewers and the cafes that serve our coffee. We continue to source coffee ethically from around the world and ensure that we have the ability to communicate this with our community. We are continuously evolving our buying practices and fostering relationships with importers and farmers to ensure a healthy future for coffee.

Your Responsibilities include but are not limited to:

• Facilitate and manage the day-to-day operation of the business, including food and beverages, service excellence, client and stakeholder management.
• Deliver a service operation that exceeds the expectations of our customers.
• Achieve monthly financial performance targets and implement actions to ensure achievement of financial KPIs, this includes but not limited to sales, labor cost, budgets and profitability.
• Provide strong leadership for the team and promote a culture of professionalism, welcoming and excellence.
• Staff Management role which includes but not limited to hiring and training staffs, rostering and developing the team.
• Implement the cash handling procedures set out by the business.
• Excellent selling and upselling skills, with a primary focus on specialty coffee from beans to brewing equipment.
• Maintain a professional and inviting ambience to the customers by having an attention to details.
• Engage with customers in meaningful conversations about our premium coffee offerings, sharing insights into origins, flavour profiles, and brewing techniques to enhance their coffee knowledge and appreciation.
• Contribute to the retail aspect of our coffee shop by doing visual merchandising and periodic reshuffling.

Requirements:

• Certificate IV in Commercial Cookery or equivalent.
• Proven at least 2 years of experience as an experienced cook, by demonstrating the skills listed below:
  • Technical knowledge and skills with experience in various cooking techniques, flavours and cuisines.
  • Demonstrated a creative and innovative approach to the production of food.
  • A keen eye for detail and flair for presentation
  • Able to describe different flavours and textures of the dishes to help the Front of House team to communicate to customers.
• Ability to thrive in a fast-paced environment, multitask effectively, and maintain composure under pressure.
• Flexibility to work various shifts, including weekends and public holidays, to accommodate the needs of our customers.
• High standards of professionalism, hygiene, and attention to detail.
• Positive attitude, team player mentality, and a strong work ethic.
• Excellent communication skills.

Join the Stitch Coffee team and be part of a dynamic and dedicated group of professionals who are passionate about creating an exceptional dining experience. If you are ready to showcase your cooking expertise and contribute to our pursuit of excellence, apply now for the position of Experienced Cook!

If you have what we are looking for, please send us a resume and a cover letter. Only successful candidates will be contacted.

Your application will include the following questions:

• Which of the following culinary arts qualifications have you obtained?
• Have you worked in a role which requires a sound understanding of OH&S/WHS?
• Which of the following statements best describes your right to work in Australia?
• How many years' experience do you have as a cook?
• What's your expected annual base salary?