2023 Customer Service Operators – Results Department - TAFE Students Preferred null

Douglass Hanly Moir Pathology is part of Sonic Healthcare, an international healthcare company focused on delivering quality, independent services in medical diagnostics and multidisciplinary medical practices.  The Company is committed to a set of Core Values that guide the internal behaviour of our staff and we seek to recruit employees who share our commitment and enthusiasm for this vision. 

Positions have become available for part-time/full-time Customer Service Operators in the Results Department of Douglass Hanly Moir Pathology’s head office at Macquarie Park.

Shifts include days, evenings, weekends and public holidays, and require the flexibility to work until midnight on some shifts. 

Duties will include answering large volumes of incoming calls, as well as making outgoing calls to doctors’ rooms and hospitals, and performing clerical tasks to keep our busy department working smoothly. 

The successful applicants will have excellent written and oral communication skills, the ability to work independently in a busy environment, good customer service skills and be highly self-motivated. The ability to use a computer is essential, however, full training will be provided.

For this position, you must have a background in pathology, medical reception, medical science or a related field. After working for 12 months in the Results Department, suitably qualified applicants will have the opportunity to progress to a scientific role in the laboratory, if desired. 

Salary and conditions are according to the Health Professionals and Support Services Award.

We are close to public transport and secure onsite parking is available.

Applications, including availability and the names of two work-related referees, should be emailed to the Human Resources Department, quoting reference R22139 in the subject line of your email ASAP.

Before and at all times during employment, applicants for this position must have the appropriate working rights to work in Australia and will be required to sign an acceptance that the Company may conduct a police check.

Applicants must be willing to be vaccinated against COVID-19 including booster shots and have an influenza vaccination annually.

Douglass Hanly Moir Pathology is an equal-opportunity employer.