Computer Hardware Technician - TAFE Students Preferred null

DiGiCOR, established in 1997, proves to be a reliable IT advisor and services that provide fit-for-purpose ICT infrastructure solutions from mainstream servers and storage to advance AI, supercomputing, and HPC to various enterprises and industries. At our Technical Department, we assemble and build all of our servers and systems, ensuring to provide a high-quality assurance process over each assembly. Proudly an ISO 9001 Quality Management certified – the world’s most recognized quality management system, DiGiCOR has ensured consistent quality in our systems and solutions and has proven to be a long-standing business with 25 years of excellence.

DiGiCOR’s Technical Department is the heart of DiGiCOR’s business, where the team covers high-skilled system engineers with 10-20 years on average of working experience within the IT industries, gathering great expertise in hardware building, software implementation, and IT solutions consulting.

Responsibilities

• Computer Technicians install and maintain computer servers, configure new systems, and resolve any IT issues for both internal employees and external customers.
• Handle front-line customer support and technical assemblies of hardware
• Manage day-to-day operational support for server, storage, and network infrastructure
• Workstation and server build involving software installation and configuration.
• Install, configure, test, and maintain operating systems application software and system management tools to ensure infrastructure availability.
• Performing diagnostic tests, resolving errors, and making sure the system runs correctly.

Qualification

• Certification II of ComputerAssembly and Repair; or
• Certification IV in Information Technology (Release 2); or relevant certification of IT Hardware and Software;
• Basic knowledge of Servers & Storage Hardware

Skills Required 

• Knowledge and experience with installing, deploying, configuring, and troubleshooting software, computer hardware and servers, and technical infrastructure. 
• Customer-focused, willing to learn, and a  team player with a “can-do” attitude.
• Basic Networking knowledge.
• Some experience in OS, such as Window server.
• Good customer service.
• Excellent English communication and problem-solving skills.
• Ability to learn in a fast-paced environment and collaborate effectively with other team members and stakeholders