Trainee Field Engineer null

We're looking for a Graduate or Career Changer to join our New Plymouth team!

Turn your passion for problem solving and technology into a career with Datacom.

Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in.

Our team

We're one of New Zealand's largest organisations, but unlike others we're extremely agile, we're kiwi owned, and we operate out of a large number of locations. Due to continued growth and new business we have an opportunity for someone to become part of our New Plymouth team, where you will be supporting both local and national customers.

About the opportunity

We're looking for a Graduate or Career Changer that is ready to join our Onsite Solutions Team. This role is challenging, interesting and integral to the service we provide to our clients. As a Graduate you will be supporting a variety of different IT environments, at times on-site with our clients, providing desktop and engineering support. You will be working closely with our clients so outstanding communication and customer service is an essential focus in this role. Your professionalism will be a key strength together with your technical ability.

What you’ll do:

Over time your responsibilities may include

• Shadowing our senior team to support a number of clients – valid NZ driver’s license and your own vehicle are required
• Building and supporting end-user devices (PCs, laptops, thin clients, printers, mobiles, tablets).
• Diagnosing faults / troubleshooting / problem solving.
• Network support.
• Windows desktop and server support.
• Building productive working relationships across a variety of colleagues, clients, and suppliers.
• Continually innovating in your work environment.

What we're looking for

You don't need to come with experience, we can provide the training but being a creative problem solver is a must.

Due to our client base you will also ideally you will have NZ Citizenship or Permanent Residency.

About Datacom

We have over 6,200 people across our global offices, and generate an annual revenue of over $1.2 billion, this makes us one of Australasia’s largest professional IT services companies. We have extensive expertise in operating data centres, providing IT services, software engineering and application management, as well as payroll and customer service design and operations. With this comes a long list of significant clients Datacom is committed to hiring, developing and promoting the best talent from a diverse range of backgrounds. We are local at heart, yet world-class in capability.

If you are interested in being considered for this excellent opportunity, please apply- we are keen to hear from you!

Our Promise

Datacom’s workforce of experts continuously drive their careers through development, access to leadership and an unmatched scope of opportunity. Rather than creating barriers with strict timelines, you will be free to learn, grow and challenge yourself in an environment geared towards your success.

Benefits

Employee's at Datacom have access to a range of benefits including;

• Datacare: Our Employee Assistance Program Program enables our people and their immediate family to access confidential coaching and support services with qualified professionals.
• Health & Lifestyle: Everything from discounted gym memberships to flu shots, health assessments and discounted insurances.
• Finance & Super: These benefits include banking offers, superannuation packages, and financial support schemes.
• Discounts galore: Employees have access to a range from special offers and discounts from Car purchasing and travel to Tech equipment.