Front Office All-rounder null

A newly renovated family-friendly resort, offering fun-filled weekends and holidays, and a complete resort option for both business and leisure travelers.

We are ready to welcome a Front Office all-rounder to our guest-obsessed team in this influential role. Reporting to Front Office management, you will oversee the Front Office operation and deliver a flawless service experience at every part of their journey.

Responsibilities include:

• Providing an outstanding guest welcoming experience by demonstrating a commitment to service excellence and maintaining the front office and reception operational standards.
• Meeting guests and customers when they arrive and ensuring they are settled in their rooms
• Ensuring that all daily tasks are completed accurately and in a timely manner
• Ensure that arrival and departure processes are managed appropriately
• Inspire and empower our team to curate special moments for our guests

This internship is available through AI Hospitality Internship Program, which includes a fee range of $4,200-$5,000 (incl. GST) and includes:

• Resume and interview preparation and guidance;
• An individualized placement with an Australian company in your field of study;
• Allocation of an Internship Program Supervisor (IPS) to closely monitor progress and satisfaction level;
• 24-hour Emergency Support;
• Full Orientation Sessions, including an introduction to Australian workplace culture;
• We offer full service support during your internship and will help you with your needs;
• We have been offering internships for over 25 years and are the leading internship provider in Australia!