Insurance Administration Support null

About AON Australia

AON exists to shape decisions for the better — to protect and enrich the lives of people around the world. Their colleagues provide their clients in over 120 countries with advice and solutions that give them the clarity and confidence to make better decisions to protect and grow their businesses.

Your role

This opportunity sits within their Aon Client Services division which ensures their clients receive high-quality service and information and supports their client-facing teams. You will work with awesome people and be supported to build your skills and confidence. You will be contributing to positive client outcomes every day. They are a diverse group of people who care for each other as much as they care for their clients. You have the opportunity to build a strong career within Aon with the knowledge and skills attained in this role.

On any given day you will: 

• Interact with Insurers and external partners to improve client servicing 
• Interact with clients via phone, email and face-to-face meetings 
• Demonstrate a proven understanding of key products and coverage in policy wordings and be able to explain these to clients and colleagues 
• Actively participate in insurance policy pre-renewal, renewal and post-renewal activities including internal strategy meetings, drafting quotations and placing slips, and crafting renewal reports 
• Preparing, lodging, and invoicing insurance policies 
• Receive client requests and support different clients, colleagues and business areas 
• Complete client reporting and documentation 
• Understanding client financials and assisting with credit control

Training & development

AON Australia is dedicated to providing a global Aon United learning experience, enabling colleagues to deliver high-impact work, collaborate, and support each other while growing their careers and realizing their full potential. Read more.

Benefits

Going beyond fair and competitive pay and rewards, their firm offers colleagues a benefits program that supports balance and well-being. Colleagues are recognized and appreciated for their unique points of view and contributions and have numerous career development opportunities. Read more.

Career progression

AON Australia's people are the heartbeat of their firm. Their passion for clients is what unites them, drives them and brings out the best in them. Across Aon, they create a culture of opportunity for their colleagues — driven by collaboration and innovation. Ultimately, Aon colleagues are more relevant, more connected, and more valued in ways that enable them to achieve their full professional potential. Read more.

To learn more about careers at AON Australia, watch this video.

Work-life balance

AON Australia is committed to developing working practices and policies that support work-life balance. This could mean you need to work from home for the day, work at another office, work in a quiet zone, or in a meeting room fitted with high-spec technology. This could also mean being able to adjust your core hours' start/finish time to fit into your own lifestyle. Read more about "Life At AON" here.

Culture & vibe

AON Australia is committed to creating a diverse, inclusive and collaborative workplace culture—one where colleagues feel empowered to unleash their full potential while expanding client and community impact and enabling business growth. They believe diversity drives insight, and that by giving the top talent seats at their table, they’ll produce the best outcome for clients.

They are proud to be a 5-Star Diversity, Equity, and Inclusion 2022 Award Winner. Read more.

About you

This role will suit someone who works well within a team environment, can manage their workload, is a self-starter and is highly client focused.

They are interested in hearing from people who possess:

• Willingness to complete RG146 Tier 1 insurance broking 
• This role could suit a graduate or someone with customer service or administration experience 
• Excellent communication skills (verbal & written) 
• Excellent attention to detail and be able to meet timelines 
• Ability to work in a fast-paced environment 
• Initiative and problem-solving skills 
• A willingness to learn  
• Strong MS Word and Excel skills

How to apply

To apply for this role, simply click the "Apply on employer site" button on this page to submit your application directly with AON Australia.