2022 Service Executive - TAFE Students Preferred null

• Help drive innovation, excellence and exceptional client servicing
• Work in a team of high-performing specialists
• Position can be based in Melbourne/Sydney/Brisbane

Service Executive

An exciting opportunity has become available for a hardworking and driven Service Executive to join our growing Trade Credit team. In this role you will be providing day-to-day client servicing and supporting a team of Client Executives and Client Managers with varied portfolios.

This is a hybrid role with the flexibility to work both virtually and from our Aon offices.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

To be successful in this role you will have demonstrated experience in providing service to clients. You will be responsible for:  

• Managing key stakeholder relationships and enhancing the client experience
• Delivering outstanding customer service and experience to clients
• Working with Client Executive and Client Managers in delivering solutions and insurance programs
• Supporting end-to-end renewal process for commercial and corporate clients
• Collaborating with, and supporting, senior brokers to support the servicing of a corporate client portfolio
• Working with clients in person and via email/phone, to support a variety of their insurance needs
• Building underwriter relationships, various projects, new client proposals, and taking part in multiple learning courses/networking opportunities

How this opportunity is different

As an Aon colleague, you will never be limited by your job title. Instead, you will learn and grow alongside some of the most talented people in the business, who genuinely want you to be the best version of yourself.

We honestly believe that our culture is different, with authentic and inquisitive individuals who each bring something unique to our team. 

Be you, be unique with us.

Skills and experience that will lead to success

This position requires a driven and experienced self-starter who possesses strong customer service skills. Additionally, you will have the following:

• Experience supporting senior brokers with their client accounts is preferable, however not essential
• Tier 1 insurance qualification or willingness to achieve this qualification upon commencement
• Strong communication skills with a curiosity about helping clients/colleagues
• Proven experience working in a high-pressure professional environment
• An innovative and collaborative approach with a team player mentality
• Approach development with a growth mindset and willingness to learn

This is an excellent development opportunity for polished and credible professional to enhance their corporate skills and build on capabilities in a diverse and challenging role. Ongoing support and mentoring will be provided to ensure your success and a pathway for career progression.

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your well-being and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself.  We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

We provide individuals with disabilities with reasonable accommodations to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment by applicable law. Please contact us to request an accommodation on Reasonable Adjustments on our website.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal-opportunity workplace.